Managed a highly successful end-to-end, multi-stage Oracle deployment of a knowledge management system for engineering documents and associated information in a distributed, global cloud environment with 1,000’s of users. Mission-critical documents are available instantaneously, with a 4x ROI and $800,000 annual savings.
Directed the implementation of a SaaS cloud-based ERP asset management solution for a multinational owner-operator. The resulting deliverable provides real-time, searchable access to terabytes of engineering and construction information on tablets and mobile devices, reducing field errors by 70%.
Managed a multi-year, in-depth Product Maturity Assessment for a top-10 architecture and engineering firm, working directly with C-Level decision makers to identify best practices and capture gaps in workflows, knowledge, and maturity as related to organizational change. Result was 2.5x operational efficiency increase.
Led a team of solution architects, business analysts, programmers and technical specialists in support of a $3M electrical substation design and modeling effort for one of the largest utilities in the United States, with the final solution becoming an industry standard emulated nationwide.
Full enterprise system upgrade, including custom software development, integration of multiple systems, extensive user training, and custom coaching. Upgrade staged in three phases on different sets of servers: a development sandbox, a test environment, and the final production deployment.
Oversaw software development of a custom solution for a core product using Agile principles (acting as Scrum Master) with a global programming team and offshore resources. The resulting application allows users to design and develop engineering content in 40% less time, a savings of $1.2M annually.
Created a custom Business Intelligence (BI) database solution to coalesce disparate information from various platforms, including SharePoint and SAP to provide a comprehensive project dashboard that was available “on demand” to management, saving up to $500K annually in personnel cost.
Piloted the roll-out of a global cloud-based Professional Services Automation (PSA) tool to comprehensively manage projects, resources, and finances. Improved the final deployment by defining specific process enhancements. Provided training and coaching to global colleagues during go-live.
Successfully salvaged a troubled large engagement. Assumed responsibility for a distressed, under-scoped project: turned it around with effective communication, tighter scope definition, and effective risk management. The final deliverable was on-schedule and within budget and resulted in new sales.
Provided best-practices consulting and project scoping for a Building Information Management (BIM) deployment for station design for new heavy rail line. Services included custom coaching and product training.
Established a services delivery model to provide standardized consulting engagements for the US Army Corps of Engineers and contractors. The result significantly lowered sales costs and optimized resource availability.